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Experts who doubt significant improvement will be made in the digital democratic sphere anytime soon say the key factor underlying the currently concerning challenges of online discourse is the ways in which people, with their varied and complicated motivations and behaviors, use and abuse the digital spaces that are built for them. Those who think the situation is unlikely to change say it is because “humans will be human.” They say digital networks and tools will continue to amplify human frailties and magnify malign human intent.

Two quotes frame this theme:

Alejandro Pisanty, professor of internet and information society at the National Autonomous University of Mexico (UNAM), wrote, “Most major concerns for humanity’s future stem from deeply rooted human conduct, be it individual, corporate, criminal or governmental.”

A professor of psychology at a major U.S. technological university whose specialty is human-computer interaction said, “One can imagine a future in…

Read the rest at the ‘Source of the original article’: Pew Research Center (
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